Help CenterRoyal Caribbean offers internet access on its cruise ships through VOOM® Internet. It’s available fleetwide and allows you to stay connected for browsing, messaging, video streaming, and more—depending on the package you choose.
🌐 VOOM Internet Packages
Royal Caribbean offers two main VOOM packages:
| Package Name | What's Included | Best For |
|---|---|---|
| VOOM Surf | Basic web browsing, email, social media, messaging | Staying in touch, light browsing |
| VOOM Surf + Stream | All of the above, plus streaming (Netflix, Zoom, video calls, YouTube, FaceTime) | High-speed internet, video content |
💡 VOOM works across smartphones, tablets, and laptops, and supports multiple devices (based on the plan you purchase).
📅 Pricing and Availability
-
Pricing varies by cruise length, number of devices, and when you book.
-
You can save by purchasing VOOM before your cruise through Royal Caribbean's Cruise Planner portal—discounts of up to 30% are common.
📲 How to Connect Onboard
-
Once onboard, enable Wi-Fi on your device.
-
Connect to the ship’s network (e.g., “Royal-WiFi”).
-
Open your browser to launch the VOOM portal.
-
Log in or create an account using your stateroom and reservation info.
-
Choose or activate your purchased plan.
👥 Multi-Device Plans
-
You can purchase plans for 1, 2, 3, or 4+ devices.
-
A single-device plan can be shared—just log out on one device to use another.
🚫 What to Expect
| Limitation | Notes |
|---|---|
| Speed fluctuations | May vary by location (especially in remote areas) |
| No free Wi-Fi | Only suite guests or top-tier loyalty members may receive complimentary VOOM |
| Streaming quality | Good—but may not match home-level speeds |
✅ In Summary: Royal Caribbean Internet Access
| Feature | Details |
|---|---|
| Available Fleetwide? | ✅ Yes |
| Provider Name | VOOM Internet |
| Packages | Surf and Surf + Stream |
| Cost | Varies based on cruise length and number of devices |
| Devices Supported | Phones, tablets, laptops |
| Streaming Allowed? | ✅ With Surf + Stream package |